Customer Issue: The bottom of the garage door was slanting up on one side because the extension spring cable was damaged.
Our Solution: We replaced the frayed cable and checked the springs for any damage before running a safety test to ensure the door functioned properly.
Customer Issue: The customer wanted a smartphone-enabled garage door opener.
Our Solution: We installed a Chamberlain Whisper Drive WD832KEV unit and helped the customer to activate the MyQ function on her phone.
Garage Door Off Track
Customer Issue: A roller that came off the track, leading to a misalignment of the door.
Our Solution: We noticed that some grime had built up on the track, so we cleaned and lubricated it properly before popping the door back in place.